{% for padre in ticketPadres %}

GENERAL INFORMATION FOR SITE

NETWORK ELEMENT {{ padre.codigo }}

{% if datosDallas.0.Customer == 'AT&T' %} PROJECT NAME/ WO TYPE {{ padre.proceso }} {% else %} WORK PLAN NAME

{% if is_granted('ROLE_CONTROL_CASOS_5') %} {% endif %}

{% endif %}

SITE STATUS {{ padre.estado }} {% if (is_granted('ROLE_COORDINADOR') or is_granted('ROLE_DEMO_SITE')) %} {% if padre.vpw == 1 %} VPW/VCOP time entry {% elseif padre.vpw == 0 %} VSS time entry {% elseif padre.vpw == 2 %} ACG time entry {% endif %} {% endif %}

{% if (datosDallas.0.Customer == 'AT&T' or datosDallas.0.Customer == 'Dish Network Corporation' or datosDallas.0.Customer == 'Sprint' ) %}

CONTINUOUS ID

FA LOCATION

{% set paceIDs = datosDallas.0.pace_id2|split(',') %} {% for faLocation in faLocations %} {% endfor %}

PACE ID	TECHNOLOGY	CI020 Forecast
{{ faLocation.PACEJobNumber }}	{{ faLocation.ProductSubgroup }}	{{ faLocation.CI020_Forecast }}

{% endif %}

CxS (FC) {% if erisiteMileStone == true %} {{ erisiteMileStone.0.CxSFC }} {% endif %}

CxS (ACT) {% if erisiteMileStone == true %} {{ erisiteMileStone.0.CxSACT }} {% endif %}

CxC (FC) {% if erisiteMileStone == true %} {{ erisiteMileStone.0.CxCFC }} {% endif %}

FC Cycle Time {% if erisiteMileStone == true %} {{ erisiteMileStone.0.FCCycleTime }} {% endif %}

Planned CxC {% if erisiteMileStone == true %} {{ erisiteMileStone.0.PlannedCxC }} {% endif %}

VENDORS:

{% for tick in ticketes %} {% endfor %}

{% if datosDallas.0.Customer != 'AT&T' and datosDallas.0.Customer != 'Verizon' %} {% if ((padreData.talentView == 1 or padreData.talentView == 0) and padreData.talentView != '') %}

Video Tool used

{% if padreData.talentView == 0 %} TalonView {% else %} Remote Access {% endif %}

{% endif %} {% endif %}

{% if links == true %} {% for link in links %} {% endfor %} {% else %} CMS {% endif %} {% if padre.idestados == 26 and datosDallas.0.isActive == 1 %} {% endif %} {% if datosDallas.0.isActive == 1 %} EXPORT CHECKLIST {% endif %} {% if (datosDallas.0.Customer == 'Sprint') and ticketPadres.0.idestados == 24 and datosDallas.0.isActive == 1 %} {% if vcopSprint == true %} {% endif %} {% endif %} {% if (datosDallas.0.Customer == 'AT&T' or datosDallas.0.Customer == 'Dish Network Corporation') and datosDallas.0.isActive == 1 %} {% if ticketPadres.0.vpw == 0 %}

Concurrent VSS/VCOP✓

{% endif %} {% endif %} {% if datosDallas.0.Customer == 'Sprint' and ticketPadres.0.vpw == 0 %} {% endif %}

{% endfor %}

{% if estado == 0 or is_granted('ROLE_SUPER_ADMIN') or is_granted("ROLE_DISPACTH_1") %} {% if (ticketOpciones == true and ticketOpciones|length >1 )or (idproyectos ==6 and tickets.0.idestados == 161 and is_granted('ROLE_CONTROL_CALIDAD') and (tickets.0.idproceso ==1 or tickets.0.idproceso ==2 or tickets.0.idproceso ==4 or tickets.0.idproceso ==61 )) %}

{% if idproyectos ==6 and (tickets.0.idproceso ==1 or tickets.0.idproceso ==2 or tickets.0.idproceso ==4 or tickets.0.idproceso ==61) and is_granted('ROLE_CONTROL_CALIDAD') and tickets.0.idestados == 161 %} Validar Q/A {% endif %} {% for consulta in ticketOpciones %} {% if consulta.path != 'ticketDetalle' and consulta.path != 'ticketDetalleUSA' and is_granted(consulta.rol) %} {{ consulta.accion | trans }} {% endif %} {% endfor %}

{% endif %} {% endif %} {% if tickets.0.adjuntos == true %}

Attachments

{% set archivos = adjuntos|split(',') %} {% for archivo in archivos %} {% set datos = archivo|split('/') %} {% set tipo = datos.0|split('.') %} {{ datos.3 }} {% endfor %}

{% endif %}

{% set vendor = '' %} {% set wbs = '' %} {% set technology = '' %} {% set crewlead = 'NOT INFORMATION' %} {% set customer = '' %} {% set auditId = '' %} {% for ticketsDato in ticketsDatos %} {% if ticketsDato.idetiquetas == 103 %} {% set vendor = ticketsDato.valor %} {% endif %} {% if ticketsDato.idetiquetas == 100 %} {% set wbs = ticketsDato.valor %} {% endif %} {% if ticketsDato.idetiquetas == 101 %} {% set technology = ticketsDato.valor %} {% endif %} {% if ticketsDato.idetiquetas == 102 and ticketsDato.valor != "" %} {% set crewlead = ticketsDato.valor %} {% endif %} {% if ticketsDato.idetiquetas == 104 %} {% set customer = ticketsDato.valor %} {% endif %} {% endfor %}

{% if ((is_granted('ROLE_COORDINADOR') or is_granted('ROLE_DEMO_SITE')) and ticketPadres.0.idestados != 24 ) %}

{% endif %}

{{ vendor }} {% if ((is_granted('ROLE_COORDINADOR') or is_granted('ROLE_DEMO_SITE')) and ticketPadres.0.idestados != 24 ) %} {% endif %} {% if is_granted('ROLE_CONTROL_CASOS_5') %} {% endif %}

{% for ticket in tickets %} {% set customer = ticket.customer %} {% set vendor = ticket.vendor %} {% set wbs = ticket.wbs %}

CUSTOMER {{ customer }}

{{ 'ticketDetail.process' | trans }}: {{ ticket.proceso }}

WBS {{ wbs }}

{% if datosDallas == true %} {% if datosDallas.0.FilesLink == true and datosDallas.0.FilesLink != "" %}

{% endif %} {% endif %}

NETWORK ELEMENT: {{ ticket.codigo }}

NAME: {{ ticket.sitio | upper }}

TECHNOLOGY {{ technology }}

INSTALLATION FORECAST DATE:
{{ ticket.fechaInicioAct|date('m/d/Y H:i:s') }}

INSTALLATION START DATE:
{% if ticket.fechaInicioReal!='' %}{{ ticket.fechaInicioReal|date('m/d/Y H:i:s') }} {% else %}N/A{% endif %}

{{ 'ticketDetail.installationenddate' | trans }} :
{% if ticket.fechaTerminacion!='' %}{{ ticket.fechaTerminacion|date('m/d/Y H:i:s') }}{% else %}N/A{% endif %}

{% if (is_granted('ROLE_COORDINADOR') or is_granted('ROLE_DEMO_SITE')) and idproyectos != 44 %}

{# Total dias>{{ticket.resta}}-Ericsson>{{ticket.diasEricsson}}-Cliente>{{ticket.diasCliente}}-Otros>{{ticket.diasOtros}}-ASP>{{ticket.diasAsp}}#} {{ 'TOTAL TIME' | trans }}: {{ ticket.tiempoEfectivo }}

{{ 'E// Pause/Suspended' | trans }}: {{ ticket.tiempoEfectivoCSR }}

{{ 'SUPPLIER Pause/Suspended' | trans }} : {{ ticket.tiempoEfectivoASP }}

{% endif %}

{{ 'ticketDetail.assignment' | trans }} : {{ ticket.userAsignado | upper }}

{% if ticketPadres.0.vpw != 2 %}

CREW LEAD

{{ ticket.userExtSolicita }} {% if ((is_granted('ROLE_COORDINADOR') or is_granted('ROLE_DEMO_SITE')) and ticketPadres.0.idestados != 24 ) %} {% endif %}

CREW LEAD PHONE

{% endif %}

VENDOR STATUS: {{ ticketPadres.0.estado }} {% if ticketPadres.0.estado == 'ASSIGNED' %} {% endif %}

{% if ticketPadres.0.vpw != 2 %}

SPPM

{{ ticket.sppm }} {% if ((is_granted('ROLE_COORDINADOR') or is_granted('ROLE_DEMO_SITE')) and ticketPadres.0.idestados != 24 ) %} {% endif %}

SPPM PHONE

{% endif %}

CHECK LIST: {% if datosDallas == true %} {% if datosDallas.0.auditId == true %} {{ datosDallas.0.auditId }} {% endif %} {% endif %}

{{ ticketPadres.0.solicitante }} {% if ((is_granted('ROLE_COORDINADOR') or is_granted('ROLE_DEMO_SITE')) and ticketPadres.0.idestados != 24 ) %} {% endif %}

CM PHONE

{% if ((is_granted("ROLE_CONTROL_CASOS_1") or is_granted('ROLE_DEMO_SITE')) and estado != 1) or is_granted("ROLE_SUPER_ADMIN") or is_granted("ROLE_CONTROL_CASOS_5") %}

{% if ((is_granted('ROLE_COORDINADOR') or is_granted('ROLE_DEMO_SITE')) and estado != 1) and ticketPadres.0.idestados != 24 and datosDallas.0.isActive == 1 %}

{% endif %}

{% if ((is_granted('ROLE_COORDINADOR') or is_granted('ROLE_DEMO_SITE')) and estado != 1 and ticketPadres.0.idestados != 24 and datosDallas.0.isActive == 1) %}

{% endif %} {% if datosDallas == true %} {% if datosDallas.0.integrationLink == true and datosDallas.0.integrationLink != "" %}

{% endif %} {% endif %}

{% if datosDallas == true %} {% if datosDallas.0.FilesLink == true %}

FILES

{% endif %} {% endif %}

VIDEOS

{% if datosDallas.0.Customer == 'Sprint' and ticketPadres.0.idestados != 24 %}

{% endif %} {% if ticketPadres.0.vpw == 2 %}

{% endif %}

{% endif %} {% if datosDallas.0.Customer == 'AT&T' and ticketPadres.0.idestados != 24 %}

Service Outage Tomorrow

Power Plant✓

{% endif %} {% if ((datosDallas.0.Customer == 'T-Mobile' or datosDallas.0.Customer == 'Verizon') and ticketPadres.0.idestados != 24) %}

On Track

{% endif %}
{% endfor %}

{% if padreData.vpw == 0 and isInbuilding == 0 and ( (datosDallas.0.Customer == 'AT&T' ) or (datosDallas.0.Customer == 'T-Mobile') or (datosDallas.0.Customer == 'Verizon' ) or (datosDallas.0.Customer == 'Sprint' ) ) %}

Site Certification

{% if padreData.ISFStatus == true %}

ISF Certification Status: {{ padreData.ISFStatus }} {{ padreData.ISFStatusDate|date("m/d/Y H:i:s") }}

ISF user:{{ padreData.signumISF }}

ISF Messsage:{{ padreData.messageISF }}

{% endif %}

Site Certified

Yes No

{% endif %}

{% if (is_granted('ROLE_COORDINADOR') or is_granted('ROLE_DEMO_SITE')) %}

% {{ 'ticketDetail.progress2' | trans }}

{% endif %}

% {{ 'ticketDetail.progress' | trans }}

{% if (is_granted('ROLE_COORDINADOR') or is_granted('ROLE_DEMO_SITE')) %} {% if datosDallas.0.Customer == 'AT&T' %}{% else %}

CIVIL COP

{% endif %}

{% if datosDallas.0.Customer == 'AT&T' %}VCOP Checklist {% else %}% SUBMITTED{% endif %}

{% if datosDallas.0.Customer != 'AT&T' %}

% E/// APPROVED

{% endif %} {% endif %} {% if (is_granted('ROLE_COORDINADOR') or is_granted('ROLE_DEMO_SITE')) %}

EF&I COP

% SUBMITTED

% E/// APPROVED

{% endif %}

{{ 'ticketDetail.commentsheader' | trans }} / STATUS UPDATE
{{ 'ticketDetail.assignmentheader' | trans }}
{{ 'ticketDetail.escalate' | trans }}
NOTES

{{ 'ticketDetail.comments' | trans }} / STATUS UPDATE

{% if ((is_granted('ROLE_COORDINADOR') or is_granted('ROLE_DEMO_SITE')) and ticketPadres.0.idestados != 24) %}

{% endif %}

{% if ((is_granted('ROLE_COORDINADOR') or is_granted('ROLE_DEMO_SITE')) and ticketPadres.0.idestados != 24) %}

{% endif %}

{% if ticketPadres.0.idestados != 24 %}

{{ 'ticketDetail.modal.comment' | trans }} :

{% endif %}

{% if (is_granted('ROLE_COORDINADOR') or is_granted('ROLE_DEMO_SITE')) %}

*{{ 'ticketDetail.escalationprocess' | trans }}

CHECK

{% endif %}

ASP EN SITIO

TRANSPORTE EN SITIO

ACCESO

ADECUACIONEStipoFallas.php

Network Element ID:	{{ datosDallas.0.NetworkElement }}	Network Element Type:	{{ datosDallas.0.NetworkElementType }}
Customer:	{{ datosDallas.0.Customer }}	Technology:	{{ datosDallas.0.Technology }}
Customer Region:	{{ datosDallas.0.CustomerRegion }}	Customer Market:	{{ datosDallas.0.CustomerMarket }}
Ericsson Region:	{{ datosDallas.0.EricssonRegion }}	Ericsson Market:	{{ datosDallas.0.EricssonMarket }}
Address:	{{ datosDallas.0.Address }}	Latitude:	{{ datosDallas.0.Latitude }}
City:	{{ datosDallas.0.City }}	Longitude:	{{ datosDallas.0.Longitude }}
State / Province:	{{ datosDallas.0.State }}	County:	{{ datosDallas.0.Country }}
Zip / Postal Code:	{{ datosDallas.0.ZipPostalCode }}	Country:	{{ datosDallas.0.Country }}

Network Element ID:	A3F0150C	Network Element Type:	(Unknown)
Customer:	T-Mobile	Technology:	L700 Nokia
Customer Region:	Soutd	Customer Market:	Houston
Ericsson Region:	SOUtd CENTRAL	Ericsson Market:	SOUtd TEXAS
Address:	2740 1/6 W. Main [E911]	Latitude:	29.5032
City:	League City	Longitude:	-95.1273
State / Province:	TX	County:	Galveston County
Zip / Postal Code:	77573	Country:	United States

Attachments

{{ vendor }} {% if ((is_granted('ROLE_COORDINADOR') or is_granted('ROLE_DEMO_SITE')) and ticketPadres.0.idestados != 24 ) %} {% endif %} {% if is_granted('ROLE_CONTROL_CASOS_5') %} {% endif %}

{{ 'ticketDetail.trackingactivities' | trans }}

{{ 'FILES' | trans }}

CIVIL COP

EF&I COP

{{ 'ticketDetail.comments' | trans }} / STATUS UPDATE

{{ 'ticketDetail.reassignment' | trans }}

{{ 'ticketDetail.issueasp' | trans }}

{{ 'ticketDetail.escalationtrack' | trans }}

CHECK

{{ field.getGrupoid.nombre }}